Frequently Asked Questions
Everything you need to know about the official Bob Marley shopping experience.
Are the products officially licensed?
Yes, every item in our store is 100% officially licensed Bob Marley merchandise, designed in collaboration with the Marley family to honor Bob's legacy.
How long will it take for my order to ship?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 14-21 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return policy for unworn and unwashed clothing with original tags attached. Please visit our Returns Portal to start your claim.
How do I know what size to order?
Each product page includes a detailed size chart. Our apparel generally follows standard US unisex sizing unless otherwise specified in the product description.
Do you ship worldwide?
Yes, we ship the message of One Love to most countries globally. Please note that international orders may be subject to local customs duties and taxes.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change within 1 hour of purchase by contacting our support team, but we cannot guarantee changes after that window.